GALICH / PDRReturns
Return conditions are discussed before order confirmation. Professional and custom tools may have specific return conditions that are confirmed by the manager before purchase.
Return conditions
- Return conditions are discussed before order confirmation and may depend on the product model and order destination.
- Custom, professional, or special-order tools may have specific return limitations that are confirmed before purchase.
- Final order terms are confirmed individually by the manager before payment is completed.
If there is an issue with the order
- Damaged or incorrect items should be reported promptly after delivery.
- The manager reviews the issue together with the customer and confirms the next steps based on the order details.
- Customers should keep delivery packaging and provide order information when reporting a problem.
