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Order Terms

Return Policy

Return conditions are discussed before order confirmation. Professional and custom tools may have specific return conditions that are confirmed by the manager before purchase.

Return conditions

  • Return conditions are discussed before order confirmation and may depend on the product model and order destination.
  • Custom, professional, or special-order tools may have specific return limitations that are confirmed before purchase.
  • Final order terms are confirmed individually by the manager before payment is completed.

If there is an issue with the order

  • Damaged or incorrect items should be reported promptly after delivery.
  • The manager reviews the issue together with the customer and confirms the next steps based on the order details.
  • Customers should keep delivery packaging and provide order information when reporting a problem.
Contact Manager

Need clarification before ordering?

Contact the manager in Telegram to review return conditions, order terms, and delivery details before purchase.

Contact manager in Telegram